Workshop: Building Trust in the Workplace

What’s this workshop about?

Trust is the foundation of every great team, but it’s also one of the most fragile elements in any workplace. When trust is high, collaboration flows, conflict becomes constructive, and people bring their full selves to the table. When it’s low, even the best strategies stall.

This workshop helps teams understand what trust is, how it breaks, and most importantly, how to build or repair it intentionally.

Guided by KindCo founder and people engagement expert Nikki Hedstrom, this session offers a fresh, actionable approach to trust that resonates across industries and roles.

A group of people seated in a modern, spacious room with large glass windows, attending a presentation or lecture with a speaker at the front.

What happens in this workshop?

Over the course of a half day, your team will:

  • Explore the concept of trust and learn a framework to apply building trust in the workplace.

  • Uncover personal and team trust patterns through hands-on activities and guided reflection.

  • Practice real-world strategies to build, sustain, and, when needed, repair trust

  • Walk away with a personalized Trust Action Plan they can apply immediately.

This isn’t a lecture. It’s an interactive experience designed to open conversation, deepen self-awareness, and offer tangible tools for building a culture of trust.

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Who is this for?

This workshop is ideal for:

  • Leadership teams navigating change or new dynamics

  • Managers looking to deepen connection and performance

  • Cross-functional teams who want to collaborate more effectively

  • Organizations recovering from trust breakdowns or silos

Whether your team is thriving or struggling, this workshop meets them where they are—and helps them move forward together.

Why KindCo?

With over 15 years of experience in people engagement, Nikki Hedstrom has helped organizations across Canada create cultures where people feel seen, heard, and valued. As the founder of KindCo Consulting Inc., Nikki blends strategic thinking with human-centered facilitation to create workshops that are both practical and deeply meaningful.

Nikki has worked with startups, nonprofits, and national brands, and is known for her grounded presence, thoughtful questions, and ability to guide groups through complex dynamics with clarity and care.

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Want to bring this trust-building workshop to your team?

Let’s build the kind of trust that drives better work and deeper connections.

Available for in-person or virtual facilitation across Canada.

Register for the Trust Workshop

We’re so glad you’re here. Please fill out the quick form below to join us for an experience rooted in reflection, connection, and trust.

Trust in the Workplace FAQs

 

Why is trust in the workplace important?

Trust is the foundation of effective collaboration, engagement, and performance. According to Gallup, employees who trust their leaders are significantly more engaged and productive. High-trust workplaces also experience lower turnover, less stress, and stronger innovation.

What happens when there is a lack of trust at work?

A lack of trust leads to communication breakdowns, low morale, high turnover, and decreased productivity. In fact, Harvard Business Review found that employees in low-trust environments report 74% more stress, and 50% lower productivity.

How does trust impact employee retention?

Trust directly influences whether employees stay or go. A Harvard Business Review study found that employees who distrust leadership are 3 times more likely to leave. Retention isn’t just about compensation; it’s about building a culture of trust.

Can trust increase productivity?

Yes. A study published in Harvard Business Review showed that employees in high-trust organizations are 50% more productive and 76% more engaged. Trust creates psychological safety, allowing teams to take risks, innovate, and perform at their best.

How does trust affect workplace communication?

Trust is a prerequisite for open and honest communication. Yet only 1 in 3 employees say they trust the communication from leadership, according to Gallup. When trust is low, even the best communication strategies fall flat.

What are signs of a high-trust workplace?

Common traits include:

  • Open and honest communication

  • Accountability and reliability

  • Safe spaces for feedback

  • Collaborative problem-solving

  • Clear values and follow-through

These environments lead to better returns for shareholders, according to a Watson Wyatt study.

How can organizations build trust at work?

Trust is built through consistent behaviours, like showing care, being reliable, acting with integrity, and demonstrating competence. At KindCo, our Building Trust in the Workplace workshop helps teams build these skills through interactive sessions, group activities, and proven frameworks. Learn more about our trust workshop →

Why is building trust especially important now?

With hybrid work, economic shifts, and burnout at all-time highs, trust has become a non-negotiable necessity. Leaders who invest in trust now are more likely to retain top talent, adapt to change, and outperform their competition. In a trust economy, relationships are your strongest currency.

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